We strive to have your message answered within 1 working day.For prompt handling, we recommend that you indicate the correct subject, so that your question or comment goes directly to the right department.
You can also call us via 003140-7879208. If you want to send us a letter or return the product, you can do this via the address mentioned further on this page.
If unfortunately you have a complaint, we recommend you first to notify us by emailing to firstname.lastname@example.org.
From 15 February 2016, it is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission (http://ec.europa.eu/odr). If your complaint is not yet pending elsewhere, you are free to file your complaint via the European Union platform.